--- title: Frequently Asked Questions - Camper Buyer --- Explore our world [![facebookmobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/facebookmobile%20(Custom).png?width=26&height=26&name=facebookmobile%20(Custom).png)](https://www.facebook.com/camperbuyercom/) [![instgrammobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/instgrammobile%20(Custom).png?width=26&height=26&name=instgrammobile%20(Custom).png)](https://www.instagram.com/camperbuyer) [![twittermobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/twittermobile%20(Custom).png?width=26&height=26&name=twittermobile%20(Custom).png)](https://twitter.com/camperbuyer) [![Youtube](https://camperbuyer.com/hs-fs/hubfs/image%20(28).jpg?width=26&height=26&name=image%20(28).jpg)](https://www.youtube.com/@CamperBuyer) Contact us on [0800 975 2931](tel://+440800%20975%202931) ## [![](https://camperbuyer.com/hubfs/logo_top_blue_1%206a97bb_188x188.png) camperbuyer.com The UK’s largest buyer of motorhomes](https://camperbuyer.com) - [How it works](https://camperbuyer.com/how_it_works) - [Reviews](https://camperbuyer.com/testimonials) - [FAQ’s](https://camperbuyer.com/faqs) - [The Lounge](https://camperbuyer.com/blog) - [Woodgreen Charity](https://camperbuyer.com/woodgreen) - [Contact Us](https://camperbuyer.com/contact-us) ## [![](https://camperbuyer.com/hubfs/logo_top_blue_1%206a97bb_188x188.png) camperbuyer.com The UK’s largest buyer of motorhomes](https://camperbuyer.com) Toggle navigation - [Home](https://camperbuyer.com) - [FREE Valuation](https://camperbuyer.com/camper-valuation) - [How it works](https://camperbuyer.com/process) - [Feedback](https://camperbuyer.com/feedback) - [FAQ's](https://camperbuyer.com/faqs) - [The Lounge](https://camperbuyer.com/blog) - [Contact us](https://camperbuyer.com/contact-us) - [Woodgreen Pets Charity](https://camperbuyer.com/charity) [![facebookmobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/facebookmobile%20(Custom).png?width=26&height=26&name=facebookmobile%20(Custom).png)](https://www.facebook.com/camperbuyercom/) [![twittermobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/twittermobile%20(Custom).png?width=26&height=26&name=twittermobile%20(Custom).png)](https://twitter.com/camperbuyer) [![instgrammobile (Custom)](https://camperbuyer.com/hs-fs/hubfs/instgrammobile%20(Custom).png?width=26&height=26&name=instgrammobile%20(Custom).png)](https://www.instagram.com/camperbuyer) [![youtube](https://camperbuyer.com/hs-fs/hubfs/image%20(27).jpg?width=26&height=26&name=image%20(27).jpg)](https://www.youtube.com/@CamperBuyer) ![The easiest way to sell your campervan](https://camperbuyer.com/hs-fs/hubfs/smallbanner.jpg?width=952&height=181&name=smallbanner.jpg) Sell your motorhome quickly and securely [Request a FREE Motorhome Valuation ▶︎](https://camperbuyer.com/valuationform) ![motorhomemobile2](https://camperbuyer.com/hs-fs/hubfs/motorhomemobile2.png?width=782&height=464&name=motorhomemobile2.png) Genuine online or verbal offer to purchase Excellent prices offered and paid No admin fees or hidden charges Friendly professional, no hassle service Instant cash or faster payment bank transfer [VALUE MY MOTORHOME](https://27011453.hs-sites-eu1.com/camper-valuation) ### Frequently Asked Questions What kind of motorhomes or campervans are you interested in? As one of the UK's largest buyer of motorhomes and campervans, we are always interested in purchasing all makes and models including imported motorhomes. However, as a rule, we don't normally purchase home converted campervans with the exception of some VW T25 models. How will I be paid for my motorhome? We use the faster payment bank transfer service to make payment directly into your bank account. We will require your account number and sort code at least one hour beforehand to set you up as a recipient with our bank . Payment will then be made upon collection and will show immediately in your account as cleared and drawable funds. However, we appreciate not everyone will be comfortable providing bank details prior to meeting us in person, so we are happy to wait the required 60 minutes when we arrive to collect the Motorhome. More information on the 60 minute set up requirement can be found by visiting the Lloyds Bank online payments [information page.](https://www.lloydsbank.com/business/banking-online.asp#tab-row-3) Rest assured, we will not drive away in your Motorhome until you have verified that cleared and drawable funds are available in your account. Proof of payments can be provided with every bank transfer. If you do not have internet or telephone banking then the driver will be happy to wait for you to check in person with your bank or to obtain a balance from the nearest cash terminal. Should I sell my motorhome through a broker or sell it outright? Brokerage services can be a good option for some owners, but it's important to read the agreement carefully before signing. Many brokerage companies require you to sign an exclusive contract, often for around 90 days, meaning you may not be able to sell your motorhome elsewhere during that time. Some agreements also include financial penalties or cancellation charges if you decide to withdraw the vehicle from sale or sell it privately before the contract ends. At Camper Buyer, we do things differently. We buy your motorhome directly from you, so there are no brokerage agreements, no ongoing commitments and no hidden commission. We make you a genuine offer to purchase your motorhome outright, and if you accept, we arrange collection and pay you by instant bank transfer before the vehicle leaves your possession. Even after accepting our offer, you're under no obligation to proceed if you change your mind. We believe selling your motorhome should be simple, transparent and completely stress free. A broker still has to find a buyer. We are the buyer! Do you buy motorhomes without the V5C Registration Document (Logbook)? In certain cases we will buy motorhomes that do not have the V5 registration document subject to other relevant checks and each purchase would be looked at individually. How do you value my motorhome or campervan? We use a combination of many years of experience of buying and selling motorhomes and campervans, the industry standard Glass's valuation guide and our current stock requirements to provide an accurate and often market-leading valuation. Please remember to include any extras on the valuation form you feel may increase the value of your motorhome.  Can we deliver the motorhome to your premises? The valuation we provide to you is based on free collection from your home or place of storage. Naturally, you are more than welcome to deliver your motorhome to one of our premises. Ask us after you have received our valuation as we may be able to increase our initial offer. Be wary of some competitors who give over-inflated valuations, but only on the condition the motorhome is delivered directly to them. With the knowledge that you will be reluctant to bring your motorhome all the way back home again, they use hard-selling tactics to find the slightest of faults to reduce the price originally quoted. What happens if I have missed a significant fault? Our valuation is based on your description that you provide. We will also take into account the wear and tear expected from a motorhome of that age. However, if your description does not match the condition of your motorhome upon collection, we may have to revalue accordingly. Please remember that we want to buy your motorhome or campervan and we will be as fair as possible, but it is important that you are honest with us when describing your motorhome as this will save time and any need to renegotiate terms. Rest assured, we will only ever adjust an offer if we were to find a significant discrepancy between your description and the motorhome we have come to collect. If you feel any adjustment on our part is unjustified to the extent you no longer wish to sell your motorhome to us, we will thank you for giving us the opportunity to purchase your motorhome and be on our way. Read carefully the small print from similar motorhome buying companies, whereby a fee is often payable if they do not purchase for whatever reason they deem fit. We never have and never will charge any fees regardless whether we proceed or not. What happens if I have outstanding finance on my motorhome? Outstanding finance can be easily settled as part of the transaction. After a settlement fiqure is obtained, we will clear the amount upon collection of your motorhome then pay you any balance. If you owe more on your finance than we have agreed to pay for your motorhome, you will need to either pay us the excess amount or clear the finance yourself prior to us collecting your motorhome. In some cases, you may need to contact the finance company to provide authority for us to verify the settlement figure provided. We will let you know as early as possible if this authorisation is required. Are your testimonials genuine? I'm sure you've seen websites loaded with testimonials that all sound as though they were written by the owner themselves. Completely unbelievable and loaded with supposedly "hypnotic" sales trigger words. Our testimonials are 100% genuine and we are more than happy to prove it! So feel free to ask to see our feedback and we will happily send you a selection of recently received unedited testimonials, though naturally we will not reveal our customers contact information. How quickly can you purchase my motorhome? If you are ready to sell your motorhome now then contact us and we could have someone with you as early as today. We can even collect on the weekends. Would you purchase a motorhome where the owner has recently passed away? We completely understand just how difficult and traumatic trying to sell a motorhome due to the death of a partner or close family member can be. At Camper Buyer we will sympathetically guide you through the process of selling your loved ones motorhomes. You do not need to transfer the vehicle into your name especially as this would cause a delay with the purchase and more importantly the extra owner would reduce the vehicles value. We will require authorisation permitting you to sell the vehicle in question. This could a legal letter proving that you are either the executor of the will or the next of kin. We can also pay any acting solicitor or legal representative directly if necessary. If you have any concerns or questions as to how this process works please do not hesitate to contact us. - [Home](https://camperbuyer.com) - [How it works](https://camperbuyer.com/how_it_works) - [Testimonials](https://camperbuyer.com/testimonials) - [FAQ's](https://camperbuyer.com/faqs) - [Contact us](https://camperbuyer.com/contact-us) - [Woodgreen Pets Charity](https://camperbuyer.com/woodgreen) - [Privacy Policy](https://camperbuyer.com/privacy-policy) ### Camper Buyer Limited Registered Office Address: 128 City Road London EC1V 2NX     In partnership with Trading Standards to give our customers the very best service possible! Copyright 2023 Camperbuyer.com All Rights Reserved. ###### Woodgreen logo and name are displayed under agreement from Woodgreen Pets Charity. ![logo\_top\_blue\_1 6a97bb\_188x188](https://camperbuyer.com/hs-fs/hubfs/logo_top_blue_1%206a97bb_188x188.png?width=75&height=75&name=logo_top_blue_1%206a97bb_188x188.png) Registered Office Address:   **Camper Buyer Limited** Registered Office Address: 128 City Road London EC1V 2NX   Telephone : 0800 975 2931 Email : sales@camperbuyer.com Company Number : 10055070 VAT Registration No : 141 3522 52   In partnership with Trading Standards to give our customers the very best service possible!   © Copyright camperbuyer.com. 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